A few tips for when we go on sale:
- We have set up the ticket sales with a queue and a wait room, which will help with the traffic flow on our platform. How the wait room works is at 30 min prior to the onsale time, the wait room will open. Once the tickets are available, you will be taken from the waiting room and will be randomly entered into a queue for your opportunity to purchase tickets.
- There is no benefit to being in the waiting room for 30 min or 1 min. Exactly at the time of on sale to purchase, the queue will trigger and purchasers in the waiting room will be randomly queued. Once out of the queue, you will have the opportunity to purchase tickets. Tickets may sell out while you’re in the queue. Tickets are only confirmed once an order confirmation screen is displayed and you will soon thereafter receive a confirmation email w/ receipt.
- Purchasers are not guaranteed a ticket even if you have a ticket selected and go through the checkout flow until the purchase is confirmed. ie. If the tickets were to sell out in the middle of your checkout flow, the order will not go through.
To learn more please visit our FAQ page.
*We recommend being online and ready with the above to purchase tickets when registration opens*